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Erica Luce <br />From: Brown and Jackson <brownandjacksonl07@gmail.com> <br />Sent: Friday, December 6, 2019 9:03 AM <br />To: Kittitas County Solid Waste <br />Subject: Finance Charge <br />I'm finding the $375.75 finance charge excessive. We consistently pay our bill the last day of the month. Your <br />due dates range from the 22-25, and we have never had any issues paying on the last day of the month, or been <br />charged a finance fee. Nowhere on the Statement did it notify us that you would be closed on November 29th. <br />We would like to get this dropped. As there is no policy listed on the statement as to how much is charged and <br />how many days late a payment must be made before a finance charged is accrued, also because we were not <br />notified of the office closure. <br />Thanks for understanding, we appreciate your help in fixing this issue. <br />Rikki Schmitt <br />Brown & Jackson <br />Septic/ Portable Toilets <br />509.925.1564 <br />107 N Main Street <br />Ellensburg, WA 98926 <br />