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5. Billing and Invoices <br />Billing and invoicing will be handled by Consolidated Technology Services and invoiced yearly using the <br />Customers assigned Consolidated Technology Services Account Code. <br />6. Service Level Agreement Changes <br />This SLA may be modified at any time upon mutual written agreement of the parties. All such modifications will be <br />made as an amendment to the SLA and will take precedence over the original SLA. <br />7. Order of Precedence <br />If there is a conflict between this SLA and the CSA, the conflict will be resolved by giving precedence first to this <br />SLA and then to the CSA. <br />8. SLA Management <br />Unless otherwise indicated, all correspondence regarding this SLA should be directed to: <br />Primary <br />Contact Name: <br />Jim Goeben <br />Primary <br />WaTech Contact Name: <br />Joanne Markert <br />Title: <br />IT Director <br />Title: <br />Program Manager <br />Address: <br />205 W 51 Avenue, Suite 108 <br />Address: <br />1500 Jefferson <br />Ellensburg, WA 98926 <br />Olympia, <br />WA 98501 <br />Phone: <br />509.933.8283 <br />Phone: <br />360.407.8691 <br />&Mail: <br />Jim.Goeben@co.kittitas.wa.us <br />E -Mail: <br />joanne.markert@ocio.wa.gov <br />Billing email: itbilling&o.kittitas.wams <br />12. Termination for Convenience <br />Either CTS/WaTech or the Customer may terminate this Contract, including all Statements) of Work if applicable, <br />in whole or in part, by fourteen (14) calendar days' written notice to the other party. If this SLA is so terminated, <br />the Customer is liable only for payments required by the terms of this SLA or any SOW for Services received and <br />accepted prior to the effective date of termination. <br />13. Authorization/Acceptance <br />This SLA an <br />d the CSA constitute the entire agreement between the parties and supersedes all other communication, <br />written or oral, related to the subject matter of this SLA. Customer hereby authorizes CTS to perform the services <br />described herein. The Parties hereby acknowledge and accept the terms and conditions of this SLA. <br />State of Washington Statewide Imagery Consortium Group <br />Consolidated Technology Services 2 <br />