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Crisis event means: a. The deal., departure or detAitating illness of the sole proprietor, managing partner, or practice group leader of the Named Insured; b. A potential dissolution of the Named Insured; C. An incident of workplace violence related to the Named Insured; cr, d. The filing of an involuntary bankruptcy petition against the Named Insured. 8. Crisis event expenses means reasonable fees Incurred by the Named Insured for necessary consulting services provided by a public relations firm in response to a crisis event. 9. Damages means G5e amount that an Insured becomes legally obligated to pay as a result of any covered claim including, but not limited to, a monetary judgment, award or set"ement, and any interest imposed on such judgment, award or settlement, but does not include: a. The return or restitution of legal fees, costs or expenses paid to or charged by the Insured for legal services, no matter whether claimed as a measure of the recovers sought, or as restitution, uneamed professional fees, forgiveness of professional fees, forfeiture, firiancal loss or set-off; b. Any cavil or criminal: (1) fines, sanctions, penalties, forfeitures; (2) statutory penalties; (3) legal fees; (4) exemplary or punitive damages; or, (5) awards designed to punish, deter, regulate conduct, fee shift or penalize; imposed or awarded against an Insured or any client of an Insured, whether pursuant to any federal or state law, statute, regulation, ordinance, court rule or case law; C. The multiplied portion of multiplied awards; d. Any costs incurred to comply with any order for injunctive or non -monetary relief or to comply with an agreement to provide such relief; e. Any amount not insurable under the applicable law; f. Claim expenses, disciplinary proceeding expenses, crisis event expenses or privacy incident expenses; or, g. Any amount ordered to be paid, awarded or costs necessary to comply with any order or ruling In a disciplinary proceeding. 10. Denial of service attack means a malicious attack to make a server or network resources unavailable to authorized users resulting in: a. The inability of an authorized user to access the Insured's computer system; or, b. The inability of a client of an Insured to access his or her own computer system when such inability is directly caused by the Insured's computer system. 11. Disciplinary proceeding mean a proceeding to investigate alleged professional misconduc`4 or other matters relating to attorney licensing or discipline, conducted by a bar association, professional disciplinary board or similar body regulating lawyer conduct. Disciplinary proceedings do not include criminal proceedings of any kind, or attomey disciplinary actions or proceedings filed with any type of regulatory agency not previously referenced in this definition, including but not limited to, the Securities and Exchange Commission, the United States Patent & Trademark Office or the Internal Revenue Service. 12. Disciplinary proceeding expenses mean reasonable and customary fees, costs and expenses, including legal fees for legal work performed by attorneys designated or approved by us, incurred in connection with disciplinary proceedings; ATY-OQt71-00-0116 Page 3 of 16 C 2016 Amey Protective. All rights reserved.