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SUBJECT TO SECTIONS G(1) "INTELLECTUAL PROPERTY INFRINGEMENT INDEMNIFICATION" AND <br />G(2) "GENERAL INDEMNIFICATION". <br />5. EXCLUSION OF CERTAIN DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, <br />IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR <br />CONSEQUENTIAL DAMAGES WHATSOEVER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF <br />SUCH DAMAGES. <br />6. Insurance. During the course of performing services under this Agreement, we agree to maintain <br />the following levels of insurance: (a) Commercial General Liability of at least $1,000,000; (b) <br />Automobile Liability of at least $1,000,000; (c) Professional Liability of at least $1,000,000; (d) <br />Workers Compensation complying with applicable statutory requirements; and (e) Excess/Umbrella <br />Liability of at least $5,000,000. Upon your written request, within a commercially reasonable <br />timeframe after the Effective Date, we will provide you with a certificate of insurance identifying <br />you as a certificate holder. You may also request to be added as an additional insured to our <br />Commercial General Liability and Automobile Liability policies, which will automatically add you as <br />an additional insured to our Excess/Umbrella Liability policy as well. That additional insured status <br />will be reflected on the certificate of insurance we provide you at your request after the Effective <br />Date. We agree that our insurance will be primary on claims for which we are responsible. Copies of <br />our insurance policies are only available in the event of a disputed or litigated claim. <br />SECTION H— GENERAL TERMS AND CONDITIONS <br />1. Additional Tyler Software, Products, and Services. You may purchase additional Tyler Software, <br />products and services at the rates set forth in the Investment Summary for twelve (12) months from <br />the Effective Date by executing a mutually agreed addendum or Tyler purchase order. If no rate is <br />provided in the Investment Summary, or those twelve (12) months have expired, you may purchase <br />additional Tyler products and services at our then -current list price, also by executing a mutually <br />agreed addendum or Tyler purchase order. The terms of this Agreement will control any such <br />additional purchase(s), unless otherwise specifically provided in the addendum or Tyler purchase <br />order. <br />2. Optional Items. Pricing for any listed optional products and services in the Investment Summary will <br />be valid for twelve (12) months from the Effective Date. <br />Dispute Resolution. You agree to provide us with written notice within forty-five (45) days of <br />becoming aware of a dispute. You agree to cooperate with us in trying to reasonably resolve all <br />disputes, including, if requested by either party, appointing a senior representative to meet and <br />engage in good faith negotiations with our appointed senior representative. Senior representatives <br />will convene within forty-five (45) days of the written dispute notice, unless otherwise agreed. All <br />meetings and discussions between senior representatives will be deemed confidential settlement <br />discussions not subject to disclosure under Federal Rule of Evidence 408 or any similar applicable <br />state rule. If we fail to resolve the dispute, we will proceed to non-binding mediation before a single <br />mediator jointly selected by us. Nothing in this section shall prevent you or us from seeking <br />necessary injunctive relief from a federal or state court of competent jurisdiction in your domicile <br />during the dispute resolution procedures. <br />4. Taxes. The fees in the Investment Summary do not include any taxes, including, without limitation, <br />sales, use, or excise tax. If you are a tax-exempt entity, you agree to provide us with a tax-exempt <br />•-a- #yler <br />Page 9 of 28 - <br />