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SECO COUNTY BSO Contract Page 11 of 17 KITTITAS COUNTY, E20-014 <br />ATTACHMENT C <br /> <br />STATEMENT OF WORK <br />SECO COUNTY BSO CONTRACT – SFY2020 <br />July 1, 2019 – June 30, 2020 <br /> <br />BASIC LEVEL OF OPERATING SERVICES <br /> <br />Maintenance Deliverables <br />1. Maintain the 911 equipment per manufacturer’s published recommendations or industry best practices. <br />2. Complete and sign the equipment maintenance certification log (See Attachment F). <br /> <br />CPD1/S4 County Coordinator Salary <br />1. Coordinate 911 within the county, act as a designated point of contact for the SECO, monitor the <br />enhanced 911 systems, and report 911 outages to the SECO. <br />2. Coordinator or pre-approved/designated alternate to attend 50% of Advisory Committee (AC) meetings <br />held per contract year. <br />3. Coordinator or pre-approved/designated alternate to attend all three (3) Coordinator Forums per contract <br />year. <br />4. Cooperate with and freely participate in monitoring or evaluation activities by the SECO and State <br />Auditor. <br />5. Retain records for six (6) years after contract closure. <br /> <br />CPD4/S5 MSAG/Mapping/GIS Coordinators <br />1. Maintain MSAG and ALI, according to Washington NG911 GIS Data Standards. <br />2. Maintain GIS 911 required layers for geospatial routing and uploading to 911 maps. <br />3. Participate in all GIS dataset tests recommended by the Advisory Committee and approved by the <br />SECO. <br />4. Participate in all GIS training recommended by the Advisory Committee and designated as mandatory <br />by the SECO. <br />5. Each county will maintain and deliver to the SECO (or designated vendor), as requested, GIS datasets <br />that includes the following data layers (Road Centerline, PSAP polygon, Law Enforcement Emergency <br />Service Zone (ESZ), Fire ESZ, and EMD ESZ) as required in the Washington NG911 GIS Data <br />Standards, with no critical error fallout (gaps and overlaps, range overlaps in the road centerline), and <br />which have been synchronized to the ALI, at a 98% match rate. Though not required, at this time, the <br />Site Structure Address Points (SSAP) layer is highly recommended. If SSAP layer is submitted, it must <br />not contain any duplicate address points.’ <br /> <br />CPD4/S6 IT Coordinator <br />1. Participate in the selection, installation and/or maintenance of 911 equipment/software (IE: CPE, CAD, <br />Net Clock, network, network security). <br />2. Submit certification that IT personnel have received a minimum of 16 hours of training in support of <br />systems used by 911 per contract year (maintaining detailed training records). <br /> <br />CPD5/S7/B6 Call Receiver Salary/Benefits & Training <br />1. Submit Time Audits (to validate 50% or more of the call receiver’s time). <br />2. Submit certification that all telecommunicators/call receivers have received a minimum of 24-hours of <br />continuing annual training, during the current contract year (maintaining detailed training records). <br /> <br />CPD3/S8 Public Ed Coordinator <br />1. Attend a 911 Public Education forum or a public education class to enhance job skills. <br />2. Participate in 50% of any scheduled 911 Public Education Subcommittee meetings. <br />3. Establish an outreach baseline for the 911 public education program in county to mea sure the program’s <br />effectiveness. <br />4. Utilize messaging consistent with content created by the 911 Public Education Subcommittee. <br /> <br />CPD2/CPD5/S9 Training Coordinator <br />1. Attend a 911 Training Coordinator Forum or a training class to enhance job skills.