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No Representations or Warranties-HSI & LD: <br />WITH RESPECT TO SERVICES PROVIDED BY THE <br />COMP ANY, THE COMP ANY HEREBY EXPRESSLY <br />DISCLAIMS ANY AND ALL REPRESENTATIONS AND <br />WARRANTIES, EXPRESS, IMPLIED OR ARISING BY <br />COURSE OF PERFORMANCE, DEALING, CUSTOM OR <br />TRADE USAGE, INCLUDING BUT NOT LIMITED TO THE <br />IMPLIED WARRANTIES OF MERCHANT ABILITY, FITNESS <br />FOR A PARTICULAR PURPOSE (EVEN IF THE COMPANY <br />KNEW OR SHOULD HA VE KNOWN SUCH PURPOSE) AND <br />NONINFRINGEMENT.ADVICE OR INFORMATION GIVEN <br />BY THE COMPANY OR ITS REPRESENTATIVES SHALL <br />NOT CREATE A WARRANTY OF ANY NATURE OR TYPE <br />WHATSOEVER. USE OF THE COMPANY'S TECHNICAL <br />SUPPORT IS AT THE CUSTOMER'S OWN RISK AND IS NOT <br />WARRANTED. <br />No Representations or Warranties-HSI <br />WITHOUT LIMITING THE FOREGOING, THE COMPANY <br />WILL PROVISION THE QUALIFIED LINE FOR HSI SERVICE <br />AT THE MAXIMUM LINE RATE AVAILABLE TO THE <br />CUSTOMER'S LOCATION BASED ON THE COMPANY'S <br />STANDARD LINE QUALIFICATION PROCEDURES, <br />UNLESS THE CUSTOMER HAS SELECTED A LEVEL OF <br />SERVICE WITH A LOWER MAXIMUM LINE RATE. THE <br />CUSTOMER AGREES THAT THE SERVICE IS PROVIDED <br />ON AN "AS IS" AND "AS AVAILABLE" BASIS.IN <br />ADDITION, THE COMPANY DOES NOT GUARANTEE <br />THAT THE SERVICE CAN BE PROVISIONED TO THE <br />CUSTOMER'S LOCATION, OR THAT PROVISIONING WILL <br />OCCUR ACCORDING TO A SPECIFIED SCHEDULE. THE <br />PROVISIONING AND PERFORMANCE (SPEED) OF THE <br />SERVICE IS SUBJECT TO CIRCUIT OR OTHER NETWORK <br />FACILITY AVAILABILITY AND OTHER FACTORS, <br />INCLUDING WITHOUT LIMITATION, LOOP LENGTH, THE <br />CONDITION OF THE TELEPHONE LINE AND WIRING <br />INSIDE THE CUSTOMER 'S LOCATION, <br />COMPUTER/DEVICE CONFIGURATION AND <br />CAP ABILITIES AND NETWORK/INTERNET CONGESTION, <br />AMONG OTHER FACTORS. IN THE EVENT THE <br />CUSTOMER'S LINE IS NOT PROVISIONED FOR ANY <br />REASON, NEITHER THE CUSTOMER NOR THE COMPANY <br />SHALL HA VE ANY DUTIES OR OBLIGATIONS <br />HEREUNDER (OTHER THAN THE CUSTOMER'S <br />OBLIGATION TO RETURN ANY COMPANY PROVIDED <br />EQUIPMENT). THE COMPANY DOES NOT WARRANT <br />THAT THE SERVICE OR EQUIPMENT PROVIDED WILL <br />MEET THE CUSTOMER'S NEEDS, PERFORM AT A <br />PARTICULAR SPEED, BANDWIDTH OR DATA <br />THROUGHPUT RATE, OR WILL BE UNINTERRUPTED, <br />ERROR -FREE, OR SECURE, OR FREE OF VIRUSES, <br />WORMS, DISABLING CODE OR CONDITIONS, OR THE <br />LIKE. <br />SPECIAL TERMS FOR BUSINESS BROADBAND ELITE <br />SERVICE <br />Billing, Cancellation and Early Termination: Provision of <br />Business BroadBand Elite Service is conditioned upon Customer <br />agreement to return all equipment to Consolidated upon any <br />termination or cessation of Services. The Services may include <br />use of certain equipment owned, leased or controlled by <br />Consolidated that is located at non-Consolidated locations <br />("Consolidated Equipment"). Title to the Consolidated Equipment <br />will not pass to Customer. Customer must provide any power <br />necessary to operate the Consolidated equipment and keep the <br />Consolidated Equipment physically secure and free from liens and <br />encumbrances. Customer will bear the risk of loss or damage <br />(other than ordinary wear and tear) to the Consolidated <br />Equipment. Billing for the Service will begin upon installation. If <br />the Customer cancels the Service subsequent to execution of this <br />Agreement by both parties and prior to the installation date of the <br />Service, Customer shall pay Consolidated its actual incurred costs <br />of provisioning the Service up to the point of such <br />cancellation. Cancellation must be in writing to <br />Consolidated. Following the installation date termination charges <br />shall apply to each circuit for which Service is terminated. If the <br />Customer terminates any or all of its circuits covered by this <br />Agreement before the end of the Term, Customer must pay a <br />termination charge for each affected circuit equal to one hundred <br />percent (100%) of the MRC multiplied by the number of months <br />remaining in the Term. In addition, Customer must return <br />Consolidated Equipment once the Customer has terminated the <br />Service. If the CPE is not returned to Consolidated within thirty <br />(30) days of termination, the Customer will be charged one <br />thousand dollars ($1000.00) as liquidated damages. Any such <br />termination charge shall be due and payable in one lump sum <br />within (30) days of billing. Customer is also responsible for all <br />charges incurred up to the date of any Service terminated. <br />Customer agrees to allow Consolidated and our agents the right to <br />enter its property where the Service(s) and/or Consolidated <br />Equipment will be provided (the "Premises") at reasonable times, <br />for purposes of installing, configuring, maintaining, inspecting, <br />upgrading, replacing and removing the Service(s) and/or <br />Consolidated Equipment. Customer represents that it either has or <br />will obtain the authority to give Consolidated access to the <br />Premises. If Customer is not tile owner of the Premises, Customer <br />is responsible for obtaining any necessary approval from the owner <br />to allow us and our agents into the Premises to perform the <br />activities specified above. In addition, you agree to supply us or <br />our agent, ifwe a5k, the owner's name, address, and phone number <br />and/or evidence that the owner has authorized you to grant access <br />to us and our agents to the Premises. Failure on the part of <br />Customer to grant or arrange access to the Premises for puiposes <br />of removal and return of Consolidated Equipment shall be deemed <br />a failure to return equipment under this provision and liquidated <br />damages may apply. <br />Other: <br />THE SERVICES ARE SUBJECT TO AND CONTROLLED BY <br />THE COMPANY'S STANDARD TERMS AND CONDITIONS <br />OF SERVICE, SUCH ORDERS, RULINGS, AND TARIFFS <br />NOW OR HEREAFTER ISSUED OR FILED WITH THE <br />FEDERAL COMMUNICATIONS COMMISSION AND/OR THE <br />APPLICABLE STATE REGULATORY AUTHORITIES IF AND <br />TO THE EXTENT REQUIRED BY APPLICABLE LAWS, ALL <br />OF WHICH ARE INCORPORATED HEREIN BY REFERENCE <br />(COLLECTIVELY, THE "ST AND ARD TERMS"). IN THE <br />EVENT OF A CONFLICT BETWEEN THE TERMS OF ANY <br />SUCH STANDARD TERMS, THEN THE TERMS OF SUCH <br />TARIFFS WILL APPLY TO THE EXTENT REQUIRED <br />UNDER APPLICABLE LAWS. THE COMPANY'S TARIFFS, <br />PRIVACY POLICIES AND THE ST AND ARD TERMS AND <br />CONDITIONS OF SERVICE MAY BE FOUND AT <br />HTf P2/~WW.CONSOLIDA'IED COM. IN ADDITION, HSI <br />SERVICE IS SUBJECT TO AND CONTROLLED BY THE <br />COMPANY'S ACCEPTABLE USE POLICY, COPYRIGHT <br />INFRINGEMENT/REPEAT INFRINGER POLICY, <br />ADDITIONAL SERVICES TERMS AND (IF APPLICABLE) <br />RADIALPOINT'S END USER LICENSE AGREEMENT (ALL <br />OF WHICH MAY BE FOUND AT <br />B'lTPilWWW.CON OLIDATBD.COMl <br />H°TTP:-/IWWW .CONSOLIDATED .COM). <br />Customer Initials: UY