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TERMS AND CONDITIONS <br />Your last known address. This Plan will no longer be valid five days after the postmark date of the notice. If any refund is owed, a Pro Rata Refund will be Issued to <br />You or Your lender within thirty days of the cancellation date. If We cancel this Plan for any of the reasons stated above, We will honor any claims for repair or <br />reimbursement if submitted to Us prior to the effective date of cancellation, If eligibility requirements are met. <br />DISPUTE RESOLUTION & ARBITRATION - Either You or We may choose to have any dispute related to this Plan, or the Application decided by non-binding <br />arbitration ad -ministered by the Better Business Bureau (BBB).To learn about or begin arbitration, or get a copy of the Arbitration Rules, You may contact BBB at <br />800-955-5100 or www.auto,bbb.org/extendedserviceplan. We will pay Your reasonable arbitration fees and expenses that are in excess of $125. <br />You may employ an attorney to represent You in the Arbitration, but an attorney is not required. We will not pay Your attorney fees If You use an attorney. If We <br />request arbitration, We will pay the arbitration filing fee. <br />This Agreement is subject to California law applicable to consumer contracts and the California Arbitration Act (CCP section 1280 et. seq.). Any arbitration decision <br />shall be in writing with a supporting opinion. <br />FPLP 8324 - MNTC (Oct 17) (Previous Editions May Not be Used) Page 3 of 3 <br />