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3. RESPONSIBILITIES OF FCHN 3.1 Payment for Covered Services FCHN shall require all Payors contracting with ii to pay Provider for Covered Services rendered to Participants in accordance with Section 4, Claims Submission and Payment, of this Agreement and the applicable Benefit Plan. 3.2 Provider Relations FCHN shall provide Provider with certain administrative support including, but not limited to Provider orientation and ongoing education. FCHN agrees to furnish Provider electronic access to the FCHN Provider Policies and Procedures setting forth its policies on billing and claims payment, provider credentialing, Participant grievances, appeal and adverse benefit determination procedures, data reporting requirements, pharmacy benefit substitution processes, confidentiality requirements, Utilization Review, quality management, and any applicable federal and state requirements.. FCHN shall notify Provider at least sixty (60) days prior to the effective date of changes to policies or procedures that affect Provider compensation or health care service delivery unless changes to federal or state law or regulations make such advance notice impossible, in which case notice shall be provided as soon as possible. Provider may terminate this Agreement pursuant to Section 8.2.1 and subject to continuation of care provisions in Section 8.3 without penalty if Provider does not agree with such changes. FCHN shall review and give consideration to any Provider comments received prior to the effective date of any change. 3.3 Provider Directories and Promotion 3.4 3.5 3.6 FCHN-PRO-042016 FCHN agrees to include Provider in appropriate provider directories or website listings. In the event this Agreement is terminated, or the directory listing is incorrect or incomplete, FCHN shall update the listing and correct such errors when a new directory is published. Provider shall not advertise or otherwise market Provider's status as a Participating Provider without FCHN's prior written approval of the form and content of such advertising or marketing, including the use by Provider of any names, logos, trademarks, service marks, copyrighted material, domain names, symbols, or other intellectual property of FCHN or a Payor. The foregoing shall not prevent Provider from using FCHN's name, during the term of this Agreement, to list Provider's participation with FCHN on Provider's website or in printed informational materials in a manner consistent with listings of other payors, networks, or managed care plans with which Provider participates. Provider shall discontinue any such usage of FCHN's name and any advertising or marketing related to FCHN and Payors immediately upon termination of this Agreement. Liability Insurance FCHN, at its sole cost and expense, shall procure and maintain such policies of general liability and professional liability insurance as it shall deem necessary to insure ii against any claim arising from the performance or non- performance of its duties under this Agreement. To the extent possible, FCHN shall provide Provider with not less than fifteen (15) days advance written notice of any cancellation, expiration, reduction or other material change in the amount or scope of such insurance. FCHN shall provide evidence of compliance with this insurance requirement upon request by Provider. Eligibility FCHN shall require all Payors contracting with ii to provide timely information on a Participant's eligibility for Covered Services, including any limitations or conditions on services or benefits, upon request by Provider. FCHN shall require that during ordinary business hours, FCHN Payors shall assure reasonable access, through standard means of communication, or with respect to Payors doing in business in Oregon, using electronic transactions as required by applicable law, for the confirmation that services are Covered Services and a Participant is eligible under a Benefit Plan. Provider's Right to Inform Patients FCHN may not and FCHN shall require all payors contracting with it to not in any way preclude or discourage Provider from informing Participants of the care they require, including various treatment options, and whether in Provider's view such care is consistent with Medical Necessity, medical appropriateness, or otherwise covered by the Participant's Benefit Plan, nor prohibit, discourage, or penalize a Provider otherwise practicing in compliance 6