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the local ABCD coordinator and the local dental society in recruiting dentists to participate. d) "Case Management" means identifying barriers to early oral health care for Medicaid eligible children and assisting families in addressing those barriers; preparing families for their child's first visit to the dentists by providing a family orientation and assisting them in making that first appointment; and following-up to insure that appointments were made and kept, and that the families understand the need for future visits and home care. e) "Client" means Medicaid eligible Clients ages birth through six (6) years of age. f) "CMS" means the Centers for Medicare and Medicaid Services of the United States Department of Health and Human Services. g) "Confidential Information" means information that is exempt from disclosure to the public or other unauthorized persons under Chapter 42.56 RCW or other federal or state laws. Confidential information includes, but is not limited to, Personal Information. h) "Family Orientation" means educating the family of Medicaid children on the need for early, preventive dental care, and dental office etiquette, including the need to make and keep dental appointments. i) "Health Care Authority or "HCA" means the agency designated by the Washington Legislature as the Single State Agency that oversees Washington State's medical assistance programs, including Medicaid, and its employees and authorized agents. j) "Health Coalition" means a group of health care providers and community organizations that meet to collaborate for a common cause. k) "Local Programs" means the constellation of local partners who deliver this program in a county or group of counties. I) "Outreach" means identifying families with Medicaid eligible children and linking them with dental care through a variety of methods, including but not limited to partnerships with other organizations who work with low-income families, earned media, and referral services. m) "Personal Information" means information identifiable to any person, including, but not limited to, information that relates to a person's name, health, finances, education, business, use or receipt of governmental services or other activities, addresses, telephone numbers, Social Security Numbers, driver license numbers, other identifying numbers, and any financial identifiers. n) "Steering Committee" means a smaller subset of the bigger Health Coalition tasked with working on specific causes that identified by the Health Coalition. 3.1 PERFORMANCE EXPECTATIONS Expected performance under this Contract includes, but is not limited to, the following : Washington State Health Care Authority Page 7 of 53 Contract# 2747