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SECURUS Technologies connecting what matters' (b) At Provider's sole and reasonable discretion, certain of the selected Applications wlll be made available only during times which would not otherwise interfere with the use of Provider's revenue generating Applications and services. (c) Applications ordered by Customer may be disabled by Customer at any time during the Term of the Agreement upon wrltten notice to Provider by an authorized representative of customer; provided, however, Customer shall remain responsible for paying the Annual Subscription and Hosting Fee according to the Agreement, this Schedule and Sales Order Form(s) set forth In Attachment 1, unless otherwise agreed by both parties pursuant to a written and signed amendment. (d) Provider may deny the publication of certain documents, videos or forms In connection with the Service, if In Provider's sole and reasonable discretion, such materlals are In conflict with the provision of Provider's Service hereunder. (e) Customer shall allow Provider to display videos, documents and dlgltal messages to Inmates through ConnectUs to promote Provider's new and existing services, products and features. (f) Provider Is not responsible and hereby disclaims any liability for any and all content of the third party Appllcatlons and any documents, videos or forms published by Customer or from outside sources. 3. FEiES AND PAYMENT TERMS_ 3.1 Securus will fund the Total Cost Identified on the attached sales Order Form. If the Agreement Is terminated for any reason before the end of the Term, Customer will refund the prorated amount of the Total Cost as set forth In the attached Sales Order Form. Customer wlll pay such refund within 10 days after such termination, or, at Provider's election, Provider may deduct the refund from any Commission owed to Customer. 3.2 Provider's fees do not Include any governmental taxes, assessments, fees, or duties that may be applicable In connection with the transactions contemplated by this Schedule ("Taxes''). Customer wlll be responsible for paying all Taxes, except for taxes based on Provider's net Income or Its authority to do business within a given jurisdiction. If Provider has a legal obligation to pay or collect Taxes for which Customer Is responsible under this Schedule, then the appropriate amount will be Invoiced to and paid by Customer, unless customer specifies In the applicable Sales Order Form that It clatms tax exempt status for amounts due under the Agreement and provides Provider a valid tax exemption certificate (authorized by the applicable governmental authority) at least five (5) business days prior to the date of the applicable Provider Invoice. 4. WARRANTIES .AND LIMITATIONS 4.1 serv1ce warranttes . (a) Provider warrants that the services It provides as contemplated In and by this Schedule will be performed In a good and workmanlike manner consistent with Industry standards and practices. Provider further warrants that Its agent(s) and/or employee(s) utilized by It In the performance of Its obligations under this Schedule wlll be qualified to perform the contracted services. Should any errors or omissions arise In the rendering of the services under this Schedule, Provider will undertake to correct such errors or omissions within a reasonable time period, If Customer purchases from Provider any hardware components In connection with the services hereunder ("Hardware Components''), Provider warrants such components to be free from material defects under normal use, maintenance and service for a period of twelve (12) months from the date of Installation of the Hardware Components. (b) Provider makes no warranty with respect to low performance, damages or defects In any Hardware Component caused by misuse, misapplication, neglect or accident, nor does Provider make any warranty as to any Hardware Component that has been repaired or altered In any way, which, In the sole judgment of Provider affects the performance or purpose for which the Hardware component was manufactured. 4.2 Umltatlon of Warrant.y . (a) THE WARRANTY OBUGATIONS OF PROVIDER WITH RESPECT TO THE HARDWARE COMPONENTS ARE STRICTLY UMITED TO THE REPLACEMENT OF ANY DEFECTIVE HARDWARE COMPONENT. IN NO EVENT AND UNDER NO ORCUMSTANCES SHALL THE LIABILITY OF PROVIDER EXCEED THE UNIT PRICE PAID BY CUSTOMER FOR ANY DEFECTIVE HARDWARE COMPONENT OR PART THEREOF, (b) EXCEPT AS EXPRESSLY SEf FORTH HEREIN OR IN A SCHEDULE TO THE AGREEMENT, THE SERVICES AND ANY HARDWARE COMPONENT TO BE PROVIDED HEREUNDER ARE PROVIDED WITHOUT ANY OTHER WARRANTY OR GUARANTY OF ANY KIND AND PROVIDER DISCLAIMS ANY OTHER EXPRESS OR IMPLIED WARRANTY, Page 3 ofB @ SECURUS Technologies, Inc. -Proprietary & Confidential