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equ ivant <br />CeIJ. t'lIe ..... JUstl-:e Sdul~cl~~ Inc d/b/a equ:v.Jllt. <br />Ellensburg , WA 98926 Canton, Ohio 44718 <br />g. The parties will seek a fair and prompt negotiated resolution within ten (10) days of the <br />initial notice of the dispute ("Dispute"). If the Dispute has not been resolved after such <br />time, the parties will escalate the issue to more senior levels. If the parties are unable to <br />resolve any dispute at the senior management level, then any controversy, claim or <br />Dispute arising out of or relating to this Agreement shall be resolved by binding arbitration <br />in accordance with the Commercial Arbitration Rules of the American Arbitration <br />Association then in effect. Before commencing any such arbitration , the parties agree to <br />enter into negotiations to resolve the Dispute . If the parties are unable to resolve the <br />Dispute by good faith negotiation, either party may refer the matter to arbitration. The <br />arbitrator(s) shall be bound to follow the provisions of this Agreement in resolving the <br />Dispute, and may not award any damages excluded by this Agreement. The decision of <br />the arbitrator(s) shall be final and binding on the parties, and any award of the <br />arbitrator(s) may be entered or enforced in any court of competent jurisdiction. The <br />prevailing party will be entitled to recover its reasonable attorneys' fees and costs, in <br />addition to any other relief ordered by the arbitrator(s). Such fees and costs will include <br />those incurred in connection with the enforcement of any resulting judgment or order , <br />and any post judgment order will provide for the right to receive such attorneys' fees and <br />costs . Any request for arbitration of a claim by either party against the other relating to <br />this Agreement must be filed no later than six (6) months after the date on which equivant <br />concludes performance under this Agreement. <br />Nothing herein shall prevent either party from seeking a preliminary or permanent <br />injunction to preserve the status quo or prevent irreparable harm during the arbitration <br />process. <br />h. Neither party shall be liable for any failure of or delay in performance of its obligations <br />(except for payment obligations) under this Agreement to the extent such failure or delay <br />is due to acts of God, acts of a public enemy , fires, floods, power outages, wars, civil <br />disturbances , epidemics , pandemics , sabotage , terrorism , accidents , insurrections , <br />blockades , embargoes, storms, explosions , labor disputes (whether or not the <br />employees' demands are reasonable and/or within the party's power to satisfy), failure <br />of common carriers, Internet Service Providers, or other communication devices, acts of <br />cyber criminals , terrorists or other criminals , acts of any governmental body (whether civil <br />or military, foreign or domestic), failure or delay of third parties or governmental bodies <br />from whom a party is obtaining or must obtain approvals, authorizations, licenses, <br />franchises or permits, inability to obtain labor, materials, power, equipment, or <br />transportation , or other circumstances beyond its reasonable control (collectively <br />referred to herein as "Force Majeure Occurrences"). Any such delays shall not be a <br />breach of or failure to perform this Agreement or any part thereof and the date on which <br />the obligations hereunder are due to be fulfilled shall be extended for a period equal to <br />the time lost as a result of such delays . <br />i. This Agreement and any Schedules or Exhibits attached thereto contain the entire <br />agreement and understanding between the parties with respect to the subject matter <br />hereof and supersedes any and all prior or contemporaneous proposals, discussions, <br />agreements , Customer issued purchase order or document of like intent or purpose, <br />understandings, commitments, representations of any kind, whether oral or written, <br />relating to the subject matter hereof. It is expressly agreed that if Customer issues a <br />purchase order or other document for the services provided under this Agreement, such <br />instrument will be deemed for Customer's internal use only, and no terms , conditions or <br />provisions contained therein shall have any effect on the rights, duties or obligations of <br />the parties under, or in any way mOdify , this Agreement, regardless of any failure by <br />equivant to object to such terms , conditions or provisions . This Agreement sets forth <br />Rev. 06022016 6 of 13