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General Pacific, Inc. 22414 NE Townsend Way Fairview, OR 97024 General Pacific W~I [R IH IlI !Y :,i\I CS Badger Meter Authorized I Distributor The BEACON AMA solution software suite puts meter reading data to work to address your utility's demands for actionable information -and improve utility operations in the process . Features include: • Customizable dashboards to deliver information in a format matched to your utility's req uirements. • Unique alert conditions to define and monitor exceptions. .. Consumer engagement tools including online access and smartphone app to enable access to individual customer information. • Secure, hosted platform. .. Automatic software upgrades. • Integration with your billing system. With the hosted solution, there are no software updates to load or patches to install. To help understand changes, a notification widget indicates an upgrade has occurred, and briefly describes the changes that have been implemented. The monthly service fee is guaranteed for the warranty period of 10 years on the cellular product, with a contractual agreement between the County and Badger Meter. After 10 years, your utility may renew for a second 10-year service contract and replace the ORION cellular solution endpoints. The BEACON" AMA software suite provides a non-usage alert whenever a meter has not registered usage in a 30-day period. The no usage alarm is automatically cleared once usage has been registered. All utilities face customer complaints regarding high water bills. Most customers simply want the utility to prove the amount of water usage shown on the bill was actually used. This can be very time consuming to the utility and may require a meter test or a visit to the customer to explain how the reading was taken or how the meter works. However, utilities now have an easy way to deal with these reoccurring customer confrontations. With BEACON AMA software you can easily access the customer's hourly, daily, weekly, monthly, or annual usage profile along with exception statuses (leaks, tampers, reverse flows or periods of no usage) over the time in question. BEACON AMA software also provides a graphical lip roof source" to print or email to the customer which displays a bar graph of their hourly usage. Owly 101 OClobcr 101::l " 5 Kittitas County Public Health Department Water Metering Program ~ 1 i I "tl .3 ; 1 • August 2015