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Copiers Northwest Sales Order Terms and Conditions Copiers Northwest, Inc warrants that new equipment sold pursuant to this equipment order will be free of defects in workmanship and materials for a period of ninety (90) days from the date of delivery. This warranty does not cover defects or damage resulting for in-transit handling, negligence or improper operation or maintenance of equipment. Should any failure to conform with this warranty appear within ninety (90) days, Copiers Northwest, Inc. shall, upon notification, correct such nonconformity. Said correction, at Copiers Northwest, [nco's option, shall be made either by repairing any defective part or parts, or by making available a repaired or replaced part. THIS WARRANTY IS 'IN LIEU Of ALL WABRANTLfS Qf MERCHANTABILID. fITNESS FOR A PARTICULAR PURPOSE. QR OTHER WARRANUES. EXPRESS OR' IMPL-ItO, EXCePT fOR THE WARRANTY Of THE TITle AND THE WARRANTY AGAINST pATENT INfRINGEMENL THIS WARRANTY DOES NOT COVER CONSEQUENTIAL pAMAGES. Customer warrants that they have examined the above described goods or a sample or model thereof. Customer does not rely on any warranty with regard to defects which said examination, under the circumstances thereof, ought to have been revealed to them. No warranties have been made by Seller in reference to the above described goods unless expressly included in this written sales agreement between Customer and Seller. Copiers Northwest, Ine. shall have no obligation to install equipment accessories or to repair or replace equipment In the event that repair or replacement are required due to abuse, accident, theft, or damage to the machine caused by repairs performed by someone other than an authorized Copiers Northwest, [nc representative. All software installed at Customer's location Is governed by software manufacturer's licensing agreement. Maintenance of the licensing agreement is the Customer's responsibility. Delivery of the software license(s) and/or key(s) to a customer Via email, download, or other eiectronic submission constitutes delivery and all payment terms apply. Installation services sold on the Sales Order and/or provided in the Statement of Work in conjunction with software sales are conSidered separate from the software and are not required to be perfomed in full by the software Vendor or Copiers Northwest and/or its affiliates to constitute delivery. Smartboards and other panel televisions and display units are sold "drop at door" and do not include on-site installation. Changes in the operating environment, (including, but not limited to changes to operating system, network software, software application changes, hardware and software upgrades, etc.) may result in the need for conAguratlon adjustments or other network services to restore functional capabilities. Such services shall be billed at the then current Copiers Northwest, Inc. digital service rate or deducted from the customers pre-paid block time program purchased separately when applicable. Customer acknowledges that it is Customer's responsibility to maintain a current backup of their program and data files to restore any lost data. Customer agrees that under no circumstances shall Copiers Northwest, Ine. be held responsible for any loss of data or any consequential damages. Copiers Northwest, Inc. will provide Helpdesk support for a period of 30 days after installation of product at no charge. After the 30 day period, Helpdesk support will be billed the current rate of $49.00 for each 15 minute increment. The following list of Helpdesk support is offered for the term of the maintenance agreement or service inclusive lease, at no charge: -Scanning, printing, copying, and paper tray configuration as provided by the manufacturer. This does not include third party applications. -Sending the customer on line links to self install manufacturer driver and software updates. -The reconfiguration of the purchased/leased device network settings after a machine hard failure. All requests for Installation services or training not covered under this agreement shall be billable at the then current Copiers Northwest, Inc. digital service rates. Copiers Northwest, Inc. is under no circumstances responsible for any data, documents, images, or any other information stored on or in the deVice, the device hard drlve(s), or any memory module(s). Standard connectivity installation will include up to a maximum of up to 2 hours of support. The standard installation includes the supplied print drivers and/or any scan software included. Subsequent visits for any reason after the initial connection will be billed at the then current digital service rate (currently $175.00/hr) unless customer has purchased Professional Services blocks of time. Customer will provide an active network port, adequate space for the MFP device(s), and a key individual for Installation support, workstation setup and print driver overview training. This print driver overview training is provided at no charge at the time of the initial Installation with this package. Customer also agrees to provide print server access for server based printer applications as well as all required network protocol information pertaining to the purchased options. Revision 1606a REC EIV ED .. KITTITAS COUNTY SHERIFF ACC()l,;~ITiNG Customer Initials RECEIVED KITlITAS COUNTY SHER IFF ACCOUNT I la