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TERMS AND CONDITIONS <br />We will reimburse You up to $100 per disablement for the emergency expenses You <br />actually incur on Lincoln gas vehicles and up to $200 on Lincoln hybrid vehicles, <br />provided that within twenty (20) days of the disablement You send a written <br />request for Roadside Assistance benefits that includes a statement of Your loss and <br />the original receipts for Your expenses to the Triple A Roadside address shown <br />herein. <br />2. EMERGENCY TRAVEL EXPENSE REIMBURSEMENT -If Your Vehicle is disabled <br />100 or more miles from Your residence (according to AAA records) as a result of a <br />collision or a mechanical Failure covered by this Agreement or the New Vehicle <br />Limited Warranty, We will reimburse You up to $500 for the actual Emergency <br />Travel Expenses You incur within the first 72 hours following the disablement. <br />3. DESTINATION ASSISTANCE -If the Vehicle is disabled because of a collision or <br />Failure covered by this Agreement or a New Vehicle Limited Warranty and You <br />require transportation to Your destination, We will reimburse Your transportation <br />costs up to $75. <br />To receive reimbursement expenses under "EMERGENCY TRAVEL EXPENSE <br />REIMBURSEMENT" and "DESTINATION ASSISTANCE", within twenty (20) days <br />of the disablement, You must send to Triple A Roadside at the address shown <br />here in a written request for benefits that includes: (i) a statement of Your loss; <br />(ii) the original receipts for Your expenses; (iii) a copy of the accident report <br />filed with the state or local police (if the disablement is caused by a collision); <br />(iv) a copy of the repair order indicating the service or repairs performed <br />under this Agreement or the Vehicle's New Vehicle Limited Warranty (if the <br />disablement is due to a Failure). <br />4. TOWING REIMBURSEMENT -If towing is necessary because a Failure occurs or <br />services provided by Your coverage are required, AAA will pay the towing if the <br />Vehicle is towed to the Selling Dealer or other Lincoln Motor Company franchised <br />dealer. The amount of the cost to be reimbursed will depend upon the coverage <br />You select in the Application. The towing reimbursement is limited to $100 per <br />incident on Lincoln gas vehicles and $200 on Lincoln hybrid vehicles. <br />6C. RENTAL CAR REIMBURSEMENT : AVAILABLE ON NEW AND USED CORE <br />COVERAGES, LEASE CARE COVERAGES, COMPONENT WRAP (NON-CPO) <br />COVERAGES, OR SUPER DUTY COVERAGES -You may be eligible for rental car <br />reimbursement if: (i) the servicing or repair facility determines that the service or <br />repair is: (a) covered under this Agreement or a New Vehicle Limited Warranty and <br />any extended powertrain warranty, or (b) covered under both this Agreement and <br />the Manufacturers' Limited Warranty for Powertrain, Safety and Emission coverages <br />or a Ford Motor Company manufacturer's recall, and (ii) You rent the vehicle from a <br />Ford or Lincoln dealership or other commercial agency. <br />If You elect the First Day Rental Delete Option, an additional eligibility term for <br />Rental Car Reimbursement is the Vehicle must be kept overnight by the repair <br />facility because it was inoperable or would become inoperable if it was continued <br />to be operated. <br />If You meet all of the eligibility requirements set forth herein, We will reimburse You <br />for vehicle rental charges You actually incur up to $30 per day (including tax) for <br />Ford, Mercury and Competitive Make Vehicles and $45 per day (including tax) for <br />Lincoln vehicles for up to 10 days or until the repair is complete, whichever occurs <br />first. <br />Rental Car Reimbursement starts when the Vehicle is delivered to the Selling Dealer <br />or other Ford Motor Company franchised dealer for service and the vehicle is <br />inoperable. Rental Care Reimbursement ends when the repair is completed. <br />60. FIRST DAY RENTAL OPTION -If Your Vehicle is a Ford, Lincoln or Mercury <br />Vehicle, You received First Day Rental with Your NEW OR USED CORE <br />COVERAGES, LEASECARE COVERAGES, COMPONENT WRAP (NON-CPO) <br />COVERAGES AND CPO UPGRADE COVERAGE . We will reimburse You for vehicle <br />rental charges You actually incur up to $30 per day (including tax) for Ford, Mercury <br />and Competitive Make Vehicles and $45 per day (including tax) for Lincoln vehicles <br />for up to 10 days or until the repair is complete, whichever occurs first. Rental Car <br />Reimbursement starts when the Vehicle is delivered to the Selling Dealer or other <br />Ford Motor Company franchised dealer for service . <br />We will not reimburse You for any vehicle rental chargers) incurred before the <br />Signature Date ofthis Agreement or upon completion of Your repair. <br />6E. ENHANCED RENTAL OPTION: This option is available on all NEW AND USED <br />CORE COVERAGES, COMPONENT WRAP (NON-CPO) COVERAGES, LEASECARE <br />COVERAGES, CPO UPGRADE COVERAGES, RENTALCARE COVERAGES <br />INCOMPLETE VEHICLE COVERAGES AND SUPER DUTY COVERAGES. <br />If You purchased the Enhanced Rental Option with any of the Coverages referenced <br />above, We will reimburse You for vehicle rental charges You actually incur up to $60 <br />per day (including tax) for up to 10 days for all plans except RentalCARE and for up <br />to 3 days on RentalCare or until the repair is complete, whichever occurs first. <br />Enhanced Rental Option starts when the Vehicle is delivered to the Selling Dealer or <br />other Ford Motor Company franchised dealer for service. <br />6F . INTERIOR tEXTERIOR LIGHTING OPTION: This option is available on New and <br />Incomplete PremiumCARE and LeaseCARE coverages only. If You purchased any of <br />the above coverages, You received Interior/Exterior Lighting coverage for electrical <br />failures on incandescent bulbs, halogen bulbs, High Intensity Discharge (HID) and <br />LED lamp assemblies. <br />ESP 8240-Nat App/Provs (Oct 15) (Previous Editions May Not be Used) <br />7. WHAT IS NOT COVERED BY THIS AGREEMENT: Unless stated otherwise (See <br />STATE SPECIFIC provisions for additional exclusions or changes), this <br />Agreement does NOT cover: <br />a) Repairs covered by manufacturer recalls or any insurance, in-force warranty <br />or warranty provided by an insolvent manufacturer or insurer; <br />b) Service adjustments, cleaning not made with a covered repair and software <br />upgrades; <br />c) Repairs to any engine, transmission and final drive components for <br />damages caused by an after-market (non-factory installed) part including but <br />not limited to: turbocharger, supercharger, Compressed Natural Gas (CNG), <br />Liquid Propane Gas (LPG), Nitrous Oxide fuel system modification or any other <br />performance enhancing powertrain components including but not limited to <br />Ford racing parts or accessories; <br />d) Repairs caused by loss of lubricants or fluids or contamination of oil, fluids <br />or fuel and repairs caused by continued operation of the vehicle after loss of <br />lubricant or fluids or contamination of oil, fluids or fuel; <br />e) Repairs caused by improper or unauthorized service procedures, collisions <br />or other physical damage to the Vehicle, damage caused by foreign objects, <br />unreasonable or continued use with an obvious failure (including driving over <br />curbs, overloading, or using the Vehicle as a stationary power source), damage <br />from fire or explosions, road hazards, other casualty losses, or losses due to <br />negligence, racing or Failures caused by: (1) alterations or modifications of the <br />Vehicle, including the body, chassis, or components, after the Vehicle leaves <br />the control of the manufacturer (any part or accessory that is not permanently <br />affixed to the Vehicle at point of sale); (2) tampering with the Vehicle or the <br />emissions systems and components; (3) the installation or use of any <br />mechanical or electrical part not approved, certified or authorized by the <br />Vehicle's manufacturer or any repair caused by after-market (non-factory <br />approved) PCM reprogramming; or (4) any part designated for" off-road only" <br />that is not installed by the manufacturer, including, but not limited to, lift kits, <br />oversized tires, aftermarket wheels that do not provide equivalent fit and <br />function as the original equipment installed by the manufacturer, roll bars, <br />cellular phones, alarm systems, automatic starting systems and performance <br />enhancing powertrain components; <br />f) Damage caused by the environment and pollution, including airborne <br />fallout, corrosion chemicals, debris, tree sap, salt, hail, windstorm, lightning, <br />freezing, flooding, earthquake, snow or ice; <br />g) Damage caused by theft, vandalism, terrorism, riot or acts of war; <br />h) Any Vehicle plan exceeds the hour parameter for coverage expiration. <br />i) Repairs or services caused by lack of required or recommended main- <br />tenance; <br />j) Scheduled Maintenance Services; <br />k) Repairs needed to a covered part caused by the Failure of a non-covered <br />part; <br />I) Repairs to the Vehicle if the odometer or hour meter is altered, broken, <br />repaired or replaced so that We cannot determine the actual mileage or hours <br />on the Vehicle; <br />m) Loss of use of the Vehicle, loss of income, special or consequential <br />damages, and personal expenses, such as motels, food, gas and mileage <br />(except as provided by Roadside Assistance); <br />n) Rental vehicle charges or fees such as mileage charges, drop-off fees, <br />insurance, or gasoline; <br />0) Vehicles manufactured for sale outside the United States, District of <br />Columbia or Canada; <br />p) Repairs to the Vehicle necessary due to operation outside of the United <br />States, District of Columbia, Guam, Mexico, Puerto Rico, Virgin IslandS, <br />American Samoa, or Canada; <br />q) Repairs made to the Vehicle that are required due to a condition that <br />existed prior to the purchase or transfer of this Agreement; <br />r) Shop supplies and disposal of environmental wastes from the Vehicle or fuel <br />used during the repair of Your Vehicle or storage fees; <br />s) A Vehicle is excluded from coverage if, (1) the New Vehicle Limited Warranty <br />for the Vehicle or specified component parts are voided, in whole or part, (2) <br />the Vehicle is a Branded or Salvaged Vehicle, or (3) if We cannot determine the <br />VIN. <br />t) The following are not covered by this Agreement: Aston Martin, Bentley, <br />Bugatti, Ferrari, Fisker, Hummer, Lamborghini, Land Rover, Lotus, Maserati, <br />Maybach, McLaren, Porsche, Rolls Royce, Saab, Suzuki, Tesla and Wheego. <br />Acura NSX, Audi: R8, R9, and any model with 8 or more cylinders, BMW: 6 <br />series, 7 series, M series, Z8 and 18, Cadillac: V series, and XLR, Chevrolet: <br />Camaro ZL 1, Corvette 427, Corvette Z06 and Corvette ZR1; Chrysler: SRT, <br />Dodge: SRT, Stealth, and Viper, Ford: Foose F-150, GT, Mustang Cobra R, All <br />Roush Performance Modified Vehicles (except Stage 1 and Stage 2), Shelby GT <br />350, Shelby GT SOOKR, GTS, and Supersnake, all Saleen modified vehicles, and <br />all Transit Connect Electric, Honda: Civic Natural Gas and FCX Clarity, Jaguar: <br />F-Type, XJ series and XK series, Jeep: SRT, Lexus: LF-A and RCF, Mercedes- <br />Page 4 of 10