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SH18-020 SECURUS EMESSAGING -Product Description
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2018-05-15 10:00 AM - Commissioners' Agenda
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SH18-020 SECURUS EMESSAGING -Product Description
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Last modified
5/14/2018 12:19:37 PM
Creation date
5/14/2018 12:18:20 PM
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Meeting
Date
5/15/2018
Meeting title
Commissioners' Agenda
Location
Commissioners' Auditorium
Address
205 West 5th Room 109 - Ellensburg
Meeting type
Regular
Meeting document type
Supporting documentation
Supplemental fields
Alpha Order
p
Item
Request to Acknowledge an eMessaging Agreement between Kittitas County Sheriff’s Office and Securus Technologies, Inc.
Order
16
Placement
Consent Agenda
Row ID
44613
Type
Agreement
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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 73 <br /> <br />Constituents use Securus free mobile app or family and friend website to purchase <br />‘stamps’ and send eMessages. A photo can be attached for an additional stamp <br />and the family and friend can purchase a text-based reply for the inmate. A family <br />and friend do not require approval to send an eMessage although it is at the facility <br />discretion if they will approve and allow the delivery based on facility standards and <br />policies. <br />eMessaging Facility Portal <br /> <br />Leveraging the most widely used messaging platform in the corrections industry, <br />Securus eMessaging provides facilities with an intuitive, easy to use system that <br />provides total control over content assessment. The centralized, proprietary <br />platform is managed wholly within the US. The flexible platform can be configured <br />to match the review approach of each facility. An ‘Auto Release’ configuration allows <br />messages to be forwarded automatically when certain conditions are met. The <br />‘Manual Release’ configuration will enable staff to review each message and <br />manually release to the recipient or reject. All messages and photos are retained <br />for future review for the life of the contract even if they are rejected or deleted by <br />recipients. <br />When a message is opened for review additional activities can take place within the <br />screen, such as view the mail history on either the family and friend sender or <br />inmate. This helpful feature enables staff to see who else the family and friend <br />sender has sent messages to and received messages from in the facility.
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