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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 46 <br /> <br />When the ‘Reply’ with arrow appears at the top of a message this indicates to the inmate <br />they can reply at no cost to themselves with a text response. They click on the arrow to <br />compose a message <br /> <br /> <br /> <br /> <br /> <br />