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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 3 <br />PRODUCT NAME & DETAILED <br />DESCRIPTION <br />Securus eMessaging is a new platform that will enable paperless written communication <br />between family and friends and inmates. The public can also attach a photograph. The <br />platform is accessed by the facility via their S-Gate login to SCP where all activities <br />associated with eMessaging are managed. Inmates access their eMessaging inbox from <br />ConnectUs XL and S-Phone terminals and SecureView subscriber and facility tablets using <br />their security PIN. Family and friends access the eMessaging system from the Securus <br />mobile app, Securus Online (www.securustech.net) on a desktop PC or through a mobile <br />optimized web view on mobile phones and tablets. No public email client is used to send <br />and receive eMessages. <br />eMessaging must be configured for all sites in the contract. Facilities can create a word <br />watch list that will mark and identify watch list words and phrases for further assessment <br />by either the inmate or the public. If watch words are detected they are easily identified <br />and highlighted. eMessages can be auto approved and forwarded to the inmate if no <br />words are detected from the watch list and no photos are attached. Facility also has the <br />option to approve all messages. If the message is a clear violation of facility policy or <br />includes watch words it can rejected and not forwarded to intended recipient. If the <br />message is rejected a rejection notification is sent to the sender (family/friend or inmate) <br />using a list of common reasons and can also include specific message to sender. Rejection <br />reason can be modified by Securus. <br />Facilities have many options in reviewing and searching messages when they arrive or <br />during the life of the contract. eMessage search can be performed on inmate, family and <br />friend, or letter ID. <br />Family and friends purchase books of stamps to pay for eMessages. They may also elect to <br />prepay for an inmate reply one message at a time. Inmates do not have the ability to send <br />messages except when the public prepays for a reply at this time. A reply stamp sent to an <br />inmate can only be used to reply to the sender who paid for the reply stamp. Stamps per <br />book and price per stamp is configurable by facility. A standard 20% commission can be <br />paid on the usage of stamps. Stamps are generally nonrefundable and expire 180 days <br />after the book is purchased. <br />There is no special treatment if an attorney elects to send an eMessage to an inmate; all <br />monitoring and approval applies to every inbound and outbound eMessage.