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DELIVERING LEAN CIVIC EXCELLENCE <br />800-532-8448 | info@paladindata.com | 19362 Powder Hill Place NE, Poulsbo, WA 98370 | www.paladindata.com | page 2 of 2 <br />Terms of Service: <br />Offered pricing on this Sales Order is valid if signed by 03/16/2017.· <br />SaaS Subscription terms are one (1) year beginning upon signing this Sales Order.· <br />Pricing is based on the total number of full-time users.· <br />Subscription includes 5 “occasional users” which individually average < 2 hours of daily usage.· <br />Subscription and One Time fees, not including services, are billed upon signing this Sales Order.· <br />Professional Services, including travel, are estimates only and will not be exceeded without your approval. Professional <br />Services are billed monthly on a time & materials basis. <br />· <br />Payment terms are net 30 days.· <br />Applicable sales taxes are in addition to the quoted price. If your organization is tax exempt please email a copy of your Tax <br />Exemption Certificate to contracts@paladindata.com. <br />· <br />Please address purchase orders to: <br />Contracts, Paladin Data Systems, 19362 Powder Hill Place NE, Poulsbo, WA 98370 <br />· <br />Supplemental training and startup assistance are available in an online format and through telephone support.· <br />Technical support is available from 5am to 5pm PST by calling (800) 532-8448 or email to support@paladindata.com.· <br />This Sales Order is governed by the terms and conditions of SMARTGOV’s Master SaaS Subscription and Professional <br />Services Agreement available at: www.paladindata.com/agreements/master-psa-saas <br />· <br />Thanks for your order and your trust in SMARTGOV to help you save money, increase efficiency, and raise customer service <br />levels. We truly look forward to serving you and your community. <br />Sincerely, <br />Jeff Pavey <br /> <br />Yes! I accept these terms; let's get started today! <br />_________________________________________________________________ _____________________ <br />Authorized Signature and Title at Kittitas County, WA Date