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DSHS/County General Terms & Conditions <br />of the person or personal representative of the person who is the subject of the <br />Personal Information. The parties shall protect and maintain all Confidential Information <br />gained by reason of any Program Agreement against unauthorized use, access, <br />disclosure, modification or loss. This duty requires the parties to employ reasonable <br />security measures, which include restricting access to the Confidential Information by: <br />(1) Allowing access only to staff that have an authorized business requirement to view <br />the Confidential Information. <br />(2) Physically securing any computers, documents, or other media containing the <br />Confidential Information. <br />c. To the extent allowed bylaw, at the end of the Agreement term, or when no longer <br />needed, the parties shall return Confidential Information or certify in writing the <br />destruction of Confidential Information upon written request by the other party. <br />d. Paper documents with Confidential Information may be recycled through a contracted <br />firm, provided the contract with the recycler specifies that the confidentiality of <br />information will be protected, and the information destroyed through the recycling <br />process. Paper documents containing Confidential Information requiring special <br />handling (e.g., protected health information) must be destroyed through shredding, <br />pulping, or incineration. <br />e. The compromise or potential compromise of Confidential Information must be reported <br />to the DSHS Contact designated on the Program Agreement within five (5) business <br />days of discovery for breaches of less than 500 persons' protected data, and three (3) <br />business days of discovery for breaches of over 500 persons' protected data. The <br />parties must also take actions to mitigate the risk of loss and comply with any <br />notification or other requirements imposed by law. <br />7. County Certification Regarding Ethics. By signing this Agreement, the County certifies <br />that the County is in compliance with Chapter 42.23 RCW and shall comply with Chapter <br />42.23 RCW throughout the term of this Agreement and any Program Agreement. <br />8. Debarment Certification. The County, by signature to this Agreement, certifies that the <br />County is not presently debarred, suspended, proposed for debarment, declared ineligible, <br />or voluntarily excluded from participating in this Agreement or any Program Agreement by <br />any federal department or agency. The County also agrees to include the above <br />requirement in all subcontracts into which it enters. <br />9. Disputes. <br />Both DSHS and the County ("Parties") agree to work in good faith to resolve all conflicts at <br />the lowest level possible. However, if the Parties are not able to promptly and efficiently <br />resolve, through direct informal contact, any dispute concerning the interpretation, <br />application, or implementation of any section of the Agreement or applicable Program <br />Agreement(s), either Party may reduce its description of the dispute in writing, and deliver <br />it to the other Party for consideration. Once received, the assigned managers or designees <br />of each Party will work to informally and amicably resolve the issue within five (5) business <br />days. If the managers or designees are unable to come to a mutually acceptable decision <br />within five (5) business days, they may agree to issue an extension to allow for more time. <br />DSHS Central Contract Services <br />6016CF DSHS and County Agreement on General Terms and Conditions (2-2-2017) Page 4 <br />