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BADGER METER <br />Badger Meter BEACON AMA MANAGED SOLUTION <br />• MASTER AGREEMENT <br />EXCEPT AS EXPRESSLY PROVIDED IN THIS SLA, THE SERVICE CREDITS SPECIFIED IN THIS <br />SLA WILL BE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY FOR BADGER METER'S FAILURE <br />TO MEET THE SERVICE PROMISE SPECIFIED IN THIS SLA. <br />Badger Meter will report Service Promises and applicable Service Credits upon request and upon a <br />commercially reasonable frequency. Following each report, upon Customer request, the parties will <br />discuss such performance and the extent to which any Service Credits either are appropriate or <br />should be modified due to circumstances not captured by the reporting methodology. <br />Upon agreement concerning the Service Credits due, such Service Credits will be applied against <br />Badger Meter's charges in the months following the month in which the credits were incurred. <br />©2015 Badger Meter, Inc. Confidential and Proprietary to the extent permitted by law Page 30 of 32 <br />