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THERMO o$' FLUIDS The Responsible Solution Title: Loading and Unloading Policy Policy No: 70.03.00 Issued: 6/22/2009 Revised: 1/4/2012 Originator: TH Approved: BH PURPOSE The purpose of this policy is to provide TFI drivers with safe and efficient procedures for use during bulk truck loading and unloading activity. The following procedures are to be followed at all times and are to be covered in the new hire orientation training. Our goal is to minimize environmental impacts and foster safe behavior during every event. BACKGROUND Although the operations of loading and unloading TFI trucks and trailers seem routine, you must guard against the dangers of engaging in unsafe practices resulting from complacency, carelessness, personal demands and other distractions. This procedure, coupled with your diligence and helpful supervision, are the surest ways to guarantee safe loading and unloading at all times, and especially during demanding times. Safety and concern for you, your customers, the public and the environment is TFI's top priority. Any truck loading or unloading operation can only proceed once you are sure and confident that you can proceed with safety! Should doubts about safety during loading or unloading arise, do not continue until you have discussed the relevant safety issues with your supervisor. Ultimately, you will make the final decision to load or unload. TFI has developed truck loading and unloading procedures in compliance with the applicable federal regulations, 49 CFR 171-180, to minimize risk and safeguard against hazards in the workplace. However, these guidelines can only serve as general procedures, not step-by- step checklists. If you ever require detailed assistance, you should contact your supervisor. PROCEDURE Safe Smoking and Open Flames Because of the volatile, flammable and explosive characteristics of petroleum fluids, open flames or sparks are an extreme hazard in our workplace. No smoking or open flames are allowed in or around your truck or tanks at any time. Follow all non-smoking guidelines as posted by your customer and at TFI facilities.