Laserfiche WebLink
General Pacific, Inc. General Pacific <br />22414 NE Townsend Way i§ Badger Meter <br />no m4mmli�r <br />Fairview, OR 97024 1.e10'0rizpd <br />dil"Ibuter <br />The BEACON AMA solution software suite puts meter reading data to work to address your <br />utility's demands for actionable information — and improve utility operations in the process. <br />Features include: <br />* Customizable dashboards to deliver information in a format matched to your utility's <br />requirements. <br />+ Unique alert conditions to define and monitor exceptions. <br />+ Consumer engagement tools including online access and smartphone app to enable <br />access to individual customer information. <br />+ Secure, hosted platform. <br />+ Automatic software upgrades. <br />+ Integration with your billing system. <br />With the hosted solution, there are no software updates to load or patches to install. To help <br />understand changes, a notification widget indicates an upgrade has occurred, and briefly <br />describes the changes that have been implemented. <br />The monthly service fee is guaranteed for the warranty period of 10 years on the cellular product, with a <br />contractual agreement between the County and Badger Meter. After 10 years, your utility may renew <br />for a second 10 -year service contract and replace the ORION cellular solution endpoints. <br />The BEACON® AMA software suite provides a non -usage alert whenever a meter has not registered <br />usage in a 30 -day period. The no usage alarm is automatically cleared once usage has been registered. <br />All utilities face customer complaints regarding high water bills. Most customers simply want <br />the utility to prove the amount of water usage shown on the bill was actually used. This can be <br />very time consuming to the utility and may require a meter test or a visit to the customer to <br />explain how the reading was taken or how the meter works. However, utilities now have an <br />easy way to deal with these reoccurring customer confrontations. With BEACON AMA software <br />you can easily access the customer's hourly, daily, weekly, monthly, or annual usage profile <br />along with exception statuses (leaks, tampers, <br />reverse flows or periods of no usage) over the <br />time in question. BEACON AMA software also • -- <br />provides a graphical "proof source" to print or <br />email to the customer which displays a bar graph <br />of their hourly usage. - <br />1 <br />5 Kittitas County Public Health Department Water Metering Program August 2015 <br />