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MEMO  <br />To:  Board of County Commissioners  <br />From:  Jim Goeben, IT Director  <br />Date:  January 3, 2017  <br />Subject:  Proposed changes to Technology Policy 5 – Access  <br />IT recommends a modification of Technology Policy 5 – Access to allow for longer times of VPN access  <br />by vendors. The IT Committee approved these changes on 12/13/2016 and recommends the board  <br />adopt the changes.  <br />Below are the recommended changes.  <br />5.4.3.2 Vendors <br />Vendors must complete a Confidential Information Agreement - Vendor Remote or On-Site <br />Support before access to their software will be provided. After a signed agreement is received, IT <br />will create a vendor account. Vendor accounts will remain disabled by default. Upon request by <br />a DH/EO/designee through a service request, IT will enable the vendor account for a temporary <br />session until 5:3011:59 pm the next business day unless a longer period of time is requested and <br />required to resolve the issue. A session may not exceed 3 calendar days unless IT is an active <br />participant in the project or the project is large in scope and approved by the IT Director or <br />designee. I; if longer time is needed an additional request must be made by a county employee <br />through a service request. <br />