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<br /> <br />Verity Master Agreement _12052016fWA2 10 <br />SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES, SO THE ABOVE EXCLUSIONS <br />AND/OR LIMITATIONS MAY NOT APPLY TO CUSTOMER. THE PARTIES AGREE THAT THE LIABILITY AND WARRANTY <br />LIMITATIONS SET FORTH IN THIS AGREEMENT ARE A REASONABLE ALLOCATION OF RISK AND LIABILITY <br />CONSIDERING THE RESPECTIVE BENEFITS OBTAINED HEREUNDER. THE FOREGOING LIMITATIONS SHALL APPLY <br />NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY HEREIN. <br />16.3. Third Party Products, Services and Referrals. In addition to Third Party Products that may be ordered hereunder, Hart may <br />direct Customer to third parties having products or services that may be of interest to Customer for use in conjunction with the <br />Products or Services. Notwithstanding any Hart recommendation, referral, or introduction, Customer will independently <br />investigate and test non-Hart products and services and will have sole responsibility for determining suitability for use of non -Hart <br />products and services. Hart has no liability with respect to claims relating to or arising from use of non -Hart products and <br />services, including, without limitation, claims arising from failure of non -Hart products to provide proper time and date <br />functionality. <br />17. DISPUTE RESOLUTION <br />17.1. Disputes and Demands. The parties will attempt to resolve any claim or controversy related to or arising out of this Agreement, <br />whether in contract or in tort (“Dispute”), on a confidential basis according to the following process, which either party may start <br />by delivering to the other party a written notice describing the dispute and the amount involved (“Demand”). <br />17.2. Negotiation and Mediation. After receipt of a Demand, authorized representatives of the parties will meet at a mutually agreed - <br />upon time and place to try to resolve the Dispute by negotiation. If the Dispute remains unresolved after this meeting, eith er <br />party may start mandatory nonbinding mediation under the commercial mediation rules of the American Arbitration Association <br />(“AAA”) or such other mediation process as is mutually acceptable to the parties. <br />17.3. Injunctive Relief. Notwithstanding the other provisions of this Section 17, if either party seeks injunctive relief, such relief may <br />be sought in a court of competent jurisdiction without complying with the negotiation and mediation provisions of this Secti on. <br />17.4. Time Limit. Neither mediation under this section nor any legal action, regardless of its form, related to or arising out of this <br />Agreement may be brought more than two (2) years after the cause of action first accrued. <br />18. GENERAL PROVISIONS <br />18.1. Entire Agreement. This Agreement and the Schedules, Attachments, and Exhibits hereto (including Hart-provided quotations <br />signed by Customer and accepted by Hart) are the entire agreement between the parties with respect to the subject matter <br />contemplated herein, and supersede all prior negotiations and oral agreements with respect thereto. Hart makes no <br />representations or warranties with respect to this Agreement or its Products or Services that are not included herein. The use of <br />preprinted Customer forms, such as purchase orders or acknowledgments, in connection with this Agreement is fo r convenience <br />only and all preprinted terms and conditions stated thereon are void and of no effect. If any conflict exists between this <br />Agreement and any terms and conditions on a Customer purchase order, acknowledgment, or other Customer preprinted form, <br />the terms and conditions of this Agreement will govern and the conflicting terms and conditions in the preprinted form will b e void <br />and of no effect. This Agreement may not be amended or waived except in writing signed by an officer of the party to be bo und <br />thereby. <br />18.2. Interpretation. This Agreement will be construed according to its fair meaning and not for or against either party. Headings are <br />for reference purposes only and are not to be used in construing the Agreement. All words and phrases in this A greement are to <br />be construed to include the singular or plural number and the masculine, feminine, or neuter gender as the context requires . <br />18.3. GOVERNING LAW. THIS AGREEMENT WILL BE GOVERNED BY THE LAWS OF THE STATE OF WASHINGTON, <br />INCLUDING THE WASHINGTON PUBLIC RECORDS ACT, WITHOUT REGARD TO ITS CONFLICT OF LAW PROVISIONS. <br />18.4. Severability. Whenever possible, each provision of this Agreement will be interpreted to be effective and valid under applicable <br />law; but if any provision is found to be invalid, illegal , or unenforceable, then such provision or portion thereof will be modified to <br />the extent necessary to render it legal, valid, and enforceable and have the intent and economic effect as close as possible to the <br />invalid, illegal, or unenforceable provision. If it is not possible to modify the provision to render it legal, valid, and enforceable, <br />then the provision will be severed from the rest of the Agreement and ignored. The invalidity, illegality, or unenforceabili ty of any <br />provision will not affect the validity, legality, or enforceability of any other provision of this Agreement, which will remain valid and <br />binding. <br />18.5. Force Majeure. “Force Majeure” means a delay encountered by a party in the performance of its obligations under this <br />Agreement that is caused by an event beyond the reasonable control of the party, but does not include any delays in the <br />payment of monies due by either party. Without limiting the generality of the foregoing, “Force Majeure” will include, but i s not <br />restricted to, the following types of events: acts of God or public enemy; acts of governmental or regulatory authorities (other <br />than, with respect to Customer’s performance, the Customer, and its governing entities); fires, floods, epidemics, or serious <br />accidents; unusually severe weather conditions; failure of third parties to timely provide software, hardware, materials, or labor