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Kittitas County RFP for VoIP Phone Systems and Services  <br />January 18, 2018 Page i  <br />Table of Contents <br />1 General Information .................................................................................................. 1  <br />1.1  Introduction ................................................................................................................. 1  <br />1.2  Organization/operation ............................................................................................... 1  <br />2 Project Scope ............................................................................................................. 1  <br />3 Administrative Terms and Conditions ....................................................................... 1  <br />3.1  Responder’s understanding of the RFP ....................................................................... 1  <br />3.2  Right to change ............................................................................................................ 2  <br />3.3  Right of selection/rejection ......................................................................................... 2  <br />3.4  Withdrawal .................................................................................................................. 2  <br />3.5  Public records and ownership ..................................................................................... 2  <br />3.6  Non‐Disclosure Agreement .......................................................................................... 2  <br />3.7  Insurance ...................................................................................................................... 2  <br />3.8  Cooperative purchasing ............................................................................................... 3  <br />3.9  Compensation .............................................................................................................. 3  <br />3.10  Compliance .................................................................................................................. 3  <br />3.11  Non‐endorsement ........................................................................................................ 3  <br />3.12  Site preparation and delivery ...................................................................................... 3  <br />3.13  System testing and acceptance ................................................................................... 4  <br />3.14  Scheduling .................................................................................................................... 4  <br />3.15  Change orders .............................................................................................................. 5  <br />3.16  Contract negotiations .................................................................................................. 5  <br />4 Proposals .................................................................................................................... 5  <br />4.1  Key events and dates ................................................................................................... 5  <br />4.2  Communication ............................................................................................................ 6  <br />4.3  Deliverables ................................................................................................................. 6  <br />4.4  Proposal evaluation ..................................................................................................... 7  <br />5 Current Environment ................................................................................................. 8  <br />5.1  Voice systems............................................................................................................... 8  <br />5.2  Data network ............................................................................................................... 8  <br />5.3  System environment .................................................................................................... 8  <br />5.4  Physical environment ................................................................................................... 9   <br />5.5  Client environment ...................................................................................................... 9  <br />6 Response Requirements ............................................................................................ 9  <br />6.1  Cover page ................................................................................................................... 9  <br />6.2  Executive summary .................................................................................................... 10